
Unfortunate events such as baggage loss, passport loss, a medical emergency or an accident can affect your travels, whether for business or leisure. Travel Insurance protects you from such perils by ensuring that you are not left stranded in any kind of emergency.
FAQ
Who can apply for Fairfirst Travel Insurance?
If you are a permanent resident in Sri Lanka and are undertaking travel to an overseas destination, you can apply for Fairfirst Travel Insurance.
Who can be insured under Travel policy?
Single Cover
The Policy covers you if you are under 75 years of age.
Family Special Cover
The Policy covers you if you are below 65 and your financially dependent children or grandchildren, who are above six months and under 23 years of age, plus your spouse or any adult Travelling Companion named in the Certificate of Insurance, all of whom must travel with you.
Can I buy travel insurance if I am aged 75+ ?
Fairfirst Senior Citizen Travel Insurance is available and valid only for travellers aged between 76 years and 85 years at the date of departure. This policy is subject to satisfactory medical certificate.
What are the medical expenses limits available under FF Travel Insurance?
The medical expenses limits are dependent on the type of the Plan you choose according to your travel destination.
Platinum Plan – USD 100,000
Gold Plan – USD 50,000
Bronze Plan – USD 25,000
Annual Multi-trip Plan – USD 100,000
Family Special Plan – USD 50,000 (Per family member)
Senior Citizen Plan – USD 50,000
Student Plan – USD 100,000 & USD 50,000
What is the maximum duration under FF Travel Insurance?
Individual Plans
Platinum/Gold/Bronze/Senior Citizens Up to 180 days
Family Plan Up to 35 days
Student Plan Up to 365 days
Annual Multi-trip Plan Up to 45 days per trip
Can I extend my policy while I’m away?
Yes you can, prior to the expiry date of your original Policy,
When does the cover begin?
The Insurance cover commences on the day specified in the Policy Schedule
Till when is the policy valid?
Insurance Cover shall terminate (i) with the end of Insurance Period
Which destination should I choose?
You should select the travel plan designated for your destination.
– Worldwide including USA & Canada
– Worldwide excluding USA & Canada
– Asian Countries excluding Japan
What are the Excluded Destinations?
This policy will not cover any loss, damage or legal liability arising directly or indirectly from travel in, to, or through Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, or Syria.
Will I get a refund if I cancel my policy?
You can get your policy cancelled only if you have not undertaken the journey due to acceptable reason.
What adventure activities are not covered?
Hunting, racing other than on foot, playing polo, professional sport, mountaineering or rock climbing using ropes or climbing equipment (other than hiking), pot holing, or travelling in international waters in a private sail vessel or privately registered sail vessel. This list is not exhaustive should you have further queries please contact our call centre and/or review the policy wording.
What if I have an Existing medical condition?
You should declare your medial conditions to us prior to purchasing the Travel Policy. Any claim due to or arising out of pre-existing medical condition/ailment whether declared or undeclared is not covered under the policy.
Who do I contact for emergency assistance whilst overseas?
In the case of an emergency from anywhere is the world, call Euro Center on + 6626963667.

The following covers are available for insured persons aged 56 – 71 regardless of plan or option purchased

Note : Particulars of cover and exclusions given above are not complete or exhaustive. For more details please call us on 0112444404 or visit one our nearest Branch.